Automotive retail · 90+ dealershipsCase study available
Automotive BDC case study
One operating model for sales, BDC and service.
Leads answered in an hour and service calls missed every day.
- 90+
- dealerships
- 24/7
- lead response
1The situation
What the operation faced
Leads answered in an hour and service calls missed every day.
2What we did
How Boldr AI fixed the process first
- 1
Agents on repeatable work
acknowledge, qualify, book
- 2
Specialists on exceptions
and high-value moments
- 3
Integrations
CRM, DMS, scheduler, telephony
- 4
One view
across rooftops
3Built with
Capability, solutions and products used
4Results
Measured results
90+dealerships
24/7lead response
Measured against the baseline taken at the start. Client name withheld; references on request.
Next step
Could this work in your operation?
Define the scope in minutes. We turn your answers into a focused Value Discovery Sprint.
Scope your sprint
in three questions.
Pick the capability. Your answers tell us where a Value Discovery Sprint would look first; a value consultant comes back with a proposed scope.
Your readout
Your answers shape the scope.
A sprint would likely look first at:
- Repeat reasons to fix
- Requests an agent can resolve
- After-hours demand