Workflow
Process orchestration your process owner can change: queues, owners, SLAs and exceptions by cause.
- Drag
- and drop designer
- Every
- step with an owner
- Same
- engine in every country
1The problem
Why hand-offs stall and rule changes wait on IT
Hand-offs nobody owns.
A case waiting on a credit check or a second approval sits in an inbox with no timer, and the delay only surfaces when the customer complains.
Every rule change is an IT ticket.
Approval limits and routing rules are hard-coded. Moving a threshold takes a change request and a release window, and the old rule keeps running meanwhile.
Each country runs its own variant.
Every subsidiary built its own version of the process on local tools. Cycle times can't be compared, and each improvement gets rebuilt country by country.
2How it works
How Workflow puts rules in the owner's hands
- 1
Design
Steps, rules, forms, timers.
- 2
Simulate
Against last month's cases.
- 3
Run
Queues, approvals, connectors.
- 4
Measure
Per step, into the tower.
3What you get
What Workflow includes
Process designer
A drag and drop studio for steps, rules, forms and timers, no code needed, with each version simulated against last month's cases before it runs.
Rules as tables
Approval limits, routing rules and SLAs kept in plain tables the process owner edits directly. Changing a threshold no longer needs IT.
Work queues
Work routed to queues by role and skill, every step with an owner and an SLA, and exceptions sorted by cause.
Connectors
Connectors to ERP, CRM, ITSM and HRIS, plus RPA bots and AI agents. One workflow moves a case across systems and people without re-keying.
Next step
Scope your first Workflow sprint
Define the scope in minutes. We turn your answers into a focused Value Discovery Sprint.
Scope your sprint
in three questions.
Pick the capability. Your answers tell us where a Value Discovery Sprint would look first; a value consultant comes back with a proposed scope.
Your readout
Your answers shape the scope.
A sprint would likely look first at:
- Re-keying to remove
- Capacity lost by half-hour
- Exceptions without owner
Questions
Is Boldr AI's Workflow an RPA tool?
No, Boldr AI's Workflow orchestrates the process across systems and people, and calls RPA only where it fits. It holds the queues, owners, SLAs and rules, and reports cycle time and backlog per step to the control tower.